Field Services

Field Services

Our IoT-connected inspection tools are designed to empower field service engineers and technicians by revolutionising how they install, repair, and maintain equipment or systems. These advanced tools provide real-time images and seamless connectivity, enabling technicians to work faster, smarter, and more efficiently.

By integrating cutting-edge IoT technology, our tools enhance precision and productivity, reduce downtime, and ensure that every task—whether it’s installation, troubleshooting, or preventative maintenance—is completed to the highest standards. This not only improves operational efficiency but also elevates customer satisfaction by delivering reliable and consistent results.

With our IoT-enabled solutions, field service teams gain a competitive edge, transforming challenges into opportunities and redefining what’s possible in modern field service operations.

Field Services Use Cases

Remote Assistance

  • Find faults and diagnose remotely when there is no expert on site.  
  • Films areas that standard form factor cameras cannot reach whilst sharing the video and collaborating with the remote expert in real time.  
  • Save valuable technician resources, time and money.  

Workflow and Report Writing

  • Integrate with Workflow applications for easy insertion of images, videos and annotations. 
  • Aids digitization of documenting and report writing. 

Inspection and Fault Finding

Built for use in harsh environments, these innovative tools revolutionize inspections by digitizing high-quality photo and video captured from hard-to-reach places.

Benefits

  • Enhances service and inspection processes
  • Traceability of service calls
  • Reduced breakdowns or repairs and extends service life
  • Seamless integrates into workflow applications and processes
  • Boosts diagnosis accuracy and first time fix rates

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