WICOLLAB APP U.S. PRIVACY POLICY
This privacy policy was last updated on March 1, 2024.
Inspectron Inc. (also referred to as “we,” “our,” “us,” or “Inspectron”) is in the business of developing and providing visual inspection technology tools.
This WiCollab Privacy Policy governs the collection, storage, and use of your personal information as user of the WiCollab App, by us, Inspectron. It provides you with details about the personal information we collect from you, how we use it and your rights to control personal information we hold about you. This policy is addressed to WiCollab users located in the United States.
In the event that a WiCollab Service Agreement has been concluded with Inspectron by you or on your behalf, the data protection provisions included in the WiCollab Service Agreement will prevail over the terms of this Privacy Policy.
- What Information Do We Gather?
- What Do We Do With the Information We Collect?
- Who Can Use the Information We Collect and How?
- How Do We Protect the Personal Information We Collect?
- What Are Your Rights Regarding Your Personal information?
- How Do You Correct and Update Your Personal information?
- What is Our Privacy Policy If You Are an Underage Child?
- What Happens When We Update Our Privacy Policy?
- What If You Have Questions?
- What Information Do We Gather?
When you visit use the WiCollab App (“App”), we collect only the information and personal information you have agreed to provide to us that is necessary to identify your needs and to provide you with better service. Through your use of the App or registration as a new user, we may request personal information including, but not limited to:
- Name, company, and job title
- Contact information including email address and phone number
- Personal identifiers from audio and visual information uploaded to the App
- Login credentials including username and password.
- If you become a registered user or if you conduct transactions through this App, we will collect information about the transactions you engage in while on the App and other potential activities on the App. This information may include, without limitation, areas of the App that you visit, transaction type, content that you view, download, or submit.
Some personal information, including name, company and contact information, will only be collected if you voluntarily provide it during the user registration process.
- What Do We Do With the Personal Information We Collect?
You will be asked to provide personal information in certain fields on this App that allow you to be able to use our services. The personal information we collect is used only for the purpose we state at the time of collection or for purposes contained below. For example, our uses may include, but are not limited to, the following:
- To process transactions. Inspectron uses personal information such as name, company address, telephone number, email address to engage in interactions with you, including contacting you about your transactions with the App or the registration of your account and the services linked to the account.
- To provide support or other services. Inspectron may process your personal information to perform its obligations under an agreement between us and you, to provide you with support, products, or services that you have ordered or requested. Inspectron may also use your personal information to respond directly to your requests for information.
- To provide information based on your needs and respond to your requests. Inspectron may use your personal information to provide you with notices of new product releases and service developments such as to update and/or upgrade the firmware.
- To provide collaborative workspace. Some services available on the App may permit you to participate in interactive discussions via live streams or share other content through the workspace. Some of these services may be moderated; all may be accessed for technical reasons (for example, for improvements or fixes). Inspectron does not control the content that users share through the App. You should carefully consider whether you wish to submit personal information to these workspaces and tailor any content you submit appropriately and in accordance with the relevant Terms of Use. You should also review any additional terms and conditions that may govern your use of these services, including terms related to sharing your personal information and receiving communications.
- To administer products. Inspectron may contact you if you purchase products to confirm certain information about your order (for example, that you did not experience problems in the download process). We may also use this information to confirm compliance with licensing and other terms of use and may share it with your company/institution.
- To engage with third party processors. Inspectron may share your personal information with third party processors in connection with services that these individuals or entities perform for or with Inspectron. These third parties are restricted from using this data in any way other than to provide services for Inspectron or for the collaboration in which they and Inspectron are contractually engaged (for example, hosting an Inspectron database or engaging in data processing on Inspectron’s behalf, or mailing you information that you requested). These third parties are carefully selected by Inspectron and obligated to keep your data secure.
- To protect Inspectron content and services. We may use your personal information to prevent potentially illegal activities and to enforce our terms and conditions. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users. By using our App, you acknowledge and agree that we may access, retain and disclose the personal information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention, or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order) or law; (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of Inspectron, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, compliance with applicable law, and spam/malware prevention, and similar purposes.
- To protect Inspectron information assets as well as your own personal information. Inspectron protects the confidentiality, integrity, and availability of Inspectron’s information assets by following a risk management approach based on policies, standards, guidelines, and procedures to meet security objectives while supporting business and operational goals.
This App does not collect personal information when you browse the App and request pages from our servers unless you voluntarily and knowingly provide such information to us. This means that we will not know your name, your email address, or any other personal information just because you browse the App unless you:
- have created a profile and you either log-in to your account or choose to be remembered via your cookie or your web-enabled mobile device.
- Who Can Use the Information We Collect and How?
We may provide your personal information to third party processors to process personal information on our behalf for the purpose set forth in this Policy. Other than those who act on our behalf and except as explained in this Policy, personal information you provide on this App will not be transferred to unrelated third parties, unless we have a legal basis to do so. However, please note that personal information provided on this App is subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. We will only provide this information after approximately two weeks following receipt of a valid subpoena or other legal process in a civil case.
- How Do We Protect the Personal Information We Collect?
Security of Personal information
We are committed to protecting the security of your personal information. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each medium, we use technologies and procedures to protect personal information. We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements. We take our security obligations seriously and so should you. While we are responsible for maintaining the security of this App, you must also access and use this App in a manner that is responsible and secure. We adhere to internationally recognized security standards. In addition, we have implemented a series of policies, procedures, and training to address data protection, confidentiality, and security, and we update and review the appropriateness of these measures on a regular basis.
Storage and Transfer of Personal information
Personal information collected by Inspectron may be stored and processed in your region, in the United States, or in any other country where Inspectron, its affiliates, or contractors maintain facilities. We take steps to ensure that the data we collect under this Privacy Policy is processed pursuant to its terms and the requirements of applicable law wherever the data is located.
Inspectron also collaborates with third parties such as cloud hosting services and suppliers located around the world to serve the needs of our business, workforce, and customers. In some cases, we may need to disclose or transfer your personal information within Inspectron or to third parties in areas outside of your home country. When we do so, we take steps to ensure that personal information is processed, secured, and transferred according to applicable law.
If you would like to know more about our data transfer practices, please contact us at Customerservice@inspectrontools.com.
Retention of Personal information
Inspectron retains personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We are required by law to keep some types of information for certain periods of time (e.g., in accordance with applicable statutes of limitations). If your personal information is no longer necessary for the legal or business purposes for which it is processed, we will destroy or anonymize that information.
- What Are Your Rights Regarding Your Personal information?
We respect your right to access and control your personal information. You have choices about the data we collect. However, if you choose not to provide data that is necessary to provide a service, you may not have access to certain features, Apps, products, or services. Please note that your privacy rights may be specific to the state in which you reside. We have highlighted the differences in certain states in the list below:
Access to personal information: You have the right to request access to your personal information. In these cases, we will comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under applicable law).
Correction and deletion: In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information. Please note that such a request could be refused because your personal information is required to provide you with the products or services you requested, e.g., to deliver a product or send an invoice to your email address, or because it is required by the applicable law. Iowa (effective Jan. 1, 2025) and Utah (effective December 31, 2023) do not provide individuals with the right to correct.
Portability: You have the right to ask for a copy of your personal information and/or ask for it to be ported to another provider of your choice. Please note that such a request could be limited to the only personal information you provided us with or that we hold at that given time and subject to any relevant legal requirements and exemptions, including identity verification procedures.
Right to Opt-Out: CCPA defines sensitive personal information (“SPI”) as personal information that reveals the following: (1) a consumer’s social security, driver’s license, state identification card, or passport number; (2) a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (3) a consumer’s precise geolocation; (4) a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (5) the contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; (6) a consumer’s genetic data; (7) the processing of biometric information for the purpose of uniquely identifying a consumer; (8) personal information collected and analyzed concerning a consumer’s health.; and (9) personal information collected and analyzed concerning a consumer’s sex life or sexual orientation. Sensitive personal information that is “publicly available” pursuant to shall not be considered sensitive personal information or personal information. Currently, Inspectron processes SPI (as that term is defined above under the CCPA) when collecting your account information, such as your login and password. Because Inspectron limits its use of SPI to what is necessary to perform the services reasonably expected by you, California residents do not have the right to limit this use. Importantly, Inspectron does not process personal information for profiling or targeted advertising. Under other current U.S. state privacy laws (Virginia, Colorado, and Connecticut) account information (login and password) is not defined as SPI, thus under these state privacy laws, Inspectron does not process SPI.
Right to Opt-In: Except for California, Iowa, and Utah, current U.S. state privacy laws (Virginia, Colorado, and Connecticut) require organizations to obtain affirmative opt-in consent to collect and use sensitive personal information (“SPI”).
Right Against Automated Decision making: Except in Iowa and Utah, you have the right to opt out of certain automated decision making.
Right to Non-Discrimination: Inspectron will not discriminate against you for exercising your consumer rights under applicable privacy laws.
Right to Opt-Out of Sales: California’s privacy statute (the CCPA) defines a “sale” as the disclosure of personal information for monetary or other valuable consideration. Inspectron does not share, sell, rent, or trade your personal information with third parties for commercial purposes or for monetary or other gain. We do not share personal information for cross-context behavioral advertising within the scope of CCPA or sell or share personal information of California residents 16 years of age and younger.
If you are a California, Virginia, Utah, Connecticut, or Colorado resident and have an established business relationship with us and want to receive information about how to exercise your third-party disclosure choices, you must send a request to the following address with a preference on how our response to your request should be sent (email or postal mail). You may contact us in two ways.
- Send an email to Customerservice@inspectrontools.com.
- Alternatively, you may contact us at:
Inspectron Inc.
29108 Lorie Lane
Wixom, M 48393
Attn: Your Privacy Rights
c/o Privacy Administrator
For requests sent via email you must put the statement “Your [insert state of residence] Privacy Rights” in the subject field of your email. All requests sent via postal mail must be labeled “Your [insert state of residence] Privacy Rights” on the envelope or post card and clearly stated on the actual request. For all requests, please include your name, street address, city, state, and zip code. (Your street address is optional if you wish to receive a response to your request via email. Please include your zip code for our own recordkeeping.) We will not accept requests via the telephone or by facsimile. We are not responsible for responding to notices that are not labeled or not sent properly, or do not have complete information.
If you are a California resident under the age of 18, and a registered user of any App where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
In addition, if we process your personal information in reliance upon your consent, you can contact us at any time to withdraw your consent.
Inspectron will respond to all legitimate requests within 30 days. If you exercise your right to (1) opt out of the sale, (2) opt out of the sharing, or (3) to limit the use of SPI (assuming that Inspectron even has your SPI), Inspectron will cease using and disclosing the SPI as soon as feasibly possible. Requests that fall into these three categories will be fulfilled within 15 days of the request.
If you are in the EU/UK, you may have certain additional privacy rights. This U.S.-based Privacy Policy does not apply to you.
- How Do You Correct and Update Your Personal information?
We aim to keep all personal information that we hold accurate, complete, and up to date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details. If you believe that the personal information we hold about you is incorrect, incomplete, or out-of-date, please contact Customerservice@inspectrontools.com.
You can change or correct your personal information at any time. Just send an email with your old information and your corrections to Customerservice@inspectrontools.com with “Correction” in the subject line.
- What is Our Privacy Policy If You Are an Underage Child?
We understand the importance of protecting the privacy of all individuals, especially the very young. Our services are intended for United States audiences over the age of 18 for professional purposes only. Our App and its services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal information in your country (in some countries we may allow your parent or guardian to do so on your behalf). You must be at least 16 years of age to use the App. Subscribing to our services is restricted to adults who are either 18 years of age or older or as otherwise legally defined by the country of your residency.
- What Happens When We Update Our Privacy Policy?
We may on occasion update our Privacy Policy. Your acceptance of any minor changes to this Privacy Policy is indicated by your continued use of our services. If we make any material changes to our Privacy Policy, we will post a notice about the change at a prominent location on our App. We encourage you to periodically review our App and this Privacy Policy for any changes.
- What If You Have Questions?
If you have questions or concerns regarding this statement, you should first contact us via email at Customerservice@inspectrontools.com.
WiCollab Privacy Policy
for users located in the European Union
This section of the WiCollab Privacy Policy is addressed to users located in the European Union.
This WiCollab Privacy Policy governs the collection, storage and use of your personal data as user of the WiCollab App (the “App“), by us, Inspectron. It provides you with details about the personal data we collect from you, how we use it and your rights to control personal data we hold about you. Any future updates will be communicated to you via email.
All terms which are capitalized but not otherwise defined herein have the meaning ascribed to it in the WiCollab Terms and Conditions.
- Who we are:
Inspectron Inc. is a company organised under the laws of the United States having its registered office at 29108 Lorie Lane, Wixom, MI 48393, United States (“Inspectron” or “we“). Our permanent representative in the European Union is Inspectron SRL, a company organised under the laws of Belgium having its registered offices at 475, avenue Louise, 1050 Brussels.
As data controller, we respect your right to privacy and will only process personal data you provide to us in accordance with applicable data protection laws and as described in this policy. Applicable data protection laws mean applicable laws relating to or impacting on the processing of personal data of a living person and privacy and may include, as the case may be, the General Data Protection Regulation (European Regulation 2016/679) (“GDPR”).
- The personal data we collect about you and the purposes for which we collect it:
You will be requested to provide the following personal data to Inspectron for using the App: first name, last name and email address. If you have subscribed to a Subscription Plan purchased from us or from one of our official distributors (“the Vendor“) to be able to use our Wi Cloud Services (as further defined in the WiCollab Terms and Conditions), additional data that you associate with pictures or recordings when using our products, such as metadata, will also be stored on the Wi Cloud.
Where applicable, we may receive the abovementioned information from the Vendor from whom you purchased the Subscription Plan, as well as additional information strictly relating to your Subscription Plan (e.g. date of signature of the contract, type of Subscription Plan purchased, number of users, etc.).
We always process your personal data on the basis of and within the boundaries of the legal bases as those are laid down under applicable law. We also ensure to limit the processing of your personal data to what is strictly necessary for the achievement and performance of these purposes.
We process the abovementioned categories of personal data because this is necessary for the performance of the Agreement concluded with you (i.e. the WiCollab Terms and Conditions). We process your personal data for the purposes of (i) the registration of your WiCollab Account and/or User Account and the Products linked to your WiCollab Account and/or User Account, (ii) to enable you to update and/or upgrade the firmware stored on the Products or to inform you about available updates and/or upgrades of the App, (iii) to provide you with support services and (iv) to provide you, where applicable, the Wi Cloud Services.
You will not be able to use the App if we cannot process the abovementioned personal data.
When not strictly necessary for any of the abovementioned reasons, we may also process your personal data for other purposes, falling under the achievement and the realisation of our legitimate interests. In particular, Inspectron uses your personal data for promoting its goods and services, such as promoting accessories, connected tools and/or additional or new services.
In such a case, however, Inspectron maintains a fair balance between the need to process your data and the preservation of your rights and freedoms, including the protection of your privacy. Whenever this is the case, Inspectron will keep you informed about what type of legitimate interest we are pursuing and provide you with transparent information about the processing operations and your rights.
Against this background, we may process your personal data to ensure the security of the App and to notify you of any changes to the Terms and Conditions or this Privacy Policy.
With your prior consent, we may also use cookies on the App. For further information on how we collect and process your personal data via the use of cookies, please read our Cookie Policy https://www.inspectrontools.com/wicollab-cookie-policy .
- How we share your personal data and who we share it with
3.1 Principle
We will not sell, rent or otherwise disclose your personal data to any third party, except as described in this Policy.
3.2 Recipients
We may provide your personal data to our affiliate Inspectron SRL (with registered office at Avenue Louise, 475, 1050 Brussels, Belgium) and to third-party processors (such as Inspectron’s IT and cloud services providers) to process personal data on our behalf for the purposes set out above. These parties are required to process such information based on our instructions and in accordance with this policy.
Please note that, when your User Account is linked to a WiCollab Account, the WiCollab Account owner has access to the personal data contained in your User Account and may share your Uploaded Data (incl. personal data linked to it) with all the User Accounts linked to said WiCollab Account. Said personal data include your name, surname and details about your use of our products. See, for more information, our WiCollab T&Cs.
3.3 Compliance with laws and legal proceedings
We may disclose your personal data:
– where we are required to do so by applicable law, by a governmental body or by a law enforcement agency;
– to establish or exercise our legal rights or defend against legal claims; and
– to investigate, prevent or take actions against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions, or as otherwise required by law.
- How long do we keep your personal data?
We will hold your personal data as long as we deem it necessary to provide you with our services. Should you no longer use the App and wish that the personal data that we hold about you be erased, you may request the deletion of your WiCollab Account and/or User Account (incl. the personal data linked to your WiCollab Account and/or User Account) at any given time by emailing us at Customerservice@inspectrontools.com
Should you no longer use the Wi Cloud Services, we will automatically erase your personal data related to it after sixty days after the end of the Subscription Plan you entered into with us or our official distributor.
In any case, if your personal data are no longer required for the performance of our services to you or if you have requested the deletion of your WiCollab Account and/or User Account, we will delete the personal data that we hold about you unless their further processing is necessary to comply with our legal obligations (including bookkeeping and tax obligations, as the case may be) or to resolve disputes and/or enforce our agreements (i.e. for the preservation of evidence within the scope of statutes of limitations).
- International transfers
In connection with the abovementioned purposes, we try to avoid as much as possible the transfer of personal data that we collect from you to recipients located in third countries.
When we transfer personal data that we collect from you to recipients located in countries that are outside of the European Economic Area and which do not offer an adequate level of protection, we ensure the use of appropriate data transfer tools under the GDPR such as the entering into of the standard contractual clauses issued by the European Commission.
For further information, including obtaining a copy of the documents used to protect your personal data, please contact us at Customerservice@inspectrontools.com .
- Security
We take appropriate technical and organisational measures to safeguard the personal data that you provide to us against unauthorized or unlawful processing and against accidental destruction, loss or damage.
- Your rights
Under the GDPR, you have the following rights as a data subject:
- a) the right to access to personal data that we hold about you;
- b) the right to ask us to update or correct any out-of-date or incorrect personal data that we hold about you;
- c) where the processing is based on your consent, the right to withdraw consent at any given time, without affecting the lawfulness of processing based on consent before its withdrawal;
- d) the right to erasure where the conditions of article 17 of the GDPR have been met;
- e) the right to restriction of processing where the conditions of article 18 of the GDPR have been met;
- f) the right to data portability insofar the conditions of article 20 GDPR apply to you;
- g) the right to object to processing of personal data concerning you, insofar the conditions under article 21 GDPR have been met.
You can exercise these rights at any given time by emailing us at Customerservice@inspectrontools.com .
You also have the right to lodge a complaint with the competent supervisory authority.
If you have any question about this privacy policy and/or how we collect, store and use your personal data, you can email us at Customerservice@inspectrontools.com .